SiteMap, primary use case flows, and Wireframes
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Identify and refine the primary use case scenariosClient: Zaaz - Microsoft Account
This site often included too many steps for the user. These are before and after flows for an assisted first time-buyer who is choosing a subscription plan. I evaluated and targeted primary use case flows, based on stake holder interviews and a site audit. Then proposed an improved simplified flow reducing the number of steps by 50%. |
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